{"header" : "SYS_INFO_bootup","content" : "Device is up after reboot","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_Factory_reset","content" : "Received reboot_reason as:factory-reset","type" : "BootTime.log","pollingFrequency":"0"} {"header" : "SYS_INFO_SW_upgrade_reboot","content" : "Device is up after reboot due to software upgrade","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_Wan_down","content" : "wan_service-status is stopped, take log back up","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_wan_restart","content" : "wan_service-status is started again, upload logs","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_DHCP_RANGE_CORRUPTION","content" : "bad dhcp-range at line","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_RDKB_FIREWALL_RESTART","content" : "Triggering RDKB_FIREWALL_RESTART","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_ip_address_recovered","content" : "sysevent_set_wr: ipv4_wan_ipaddr","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_differentSSID","content" : "[RDKB_STAT_LOG] 2.4G and 5G SSIDs are different","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_sameSSID","content" : "[RDKB_STAT_LOG] 2.4G and 5G SSIDs are same","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_WaitingFor_Stack_Init","content" : "Waiting for stack to come up completely to upload logs","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_atomConsoleDown_2G","content" : "Didn't get WiFi 2.4 GHz SSID from agent","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_atomConsoleDown_5G","content" : "Didn't get WiFi 5 GHz SSID from agent","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_SegFault","content" : "Segmentation fault","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_Nvram_spacefull","content" : "No space left on device","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "MocaUp","content" : "MoCA is Up","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_Drop_cache","content" : "clearing the cache memory","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_CaptivePortal","content" : "WiFi SSID and Passphrase are not modified","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "LOGS_UPLOADED","content" : "LOGS UPLOADED SUCCESSFULLY, RETURN CODE: 200","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_SWDL_ERROR","content" : "SW Download failed","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_WIFI_Not_Registered","content" : "System Not Ready!!!! 'com.cisco.spvtg.ccsp.wifi' v1 NotRegistered","type" : "CRlog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_CM_Not_Registered","content" : "System Not Ready!!!! 'com.cisco.spvtg.ccsp.cm' v1 NotRegistered","type" : "CRlog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_PSM_Not_Registered","content" : "System Not Ready!!!! 'com.cisco.spvtg.ccsp.psm' v1 NotRegistered","type" : "CRlog.txt.0","pollingFrequency":"0"} {"header" : "Total_online_clients_split","content" : "RDKB_CONNECTED_CLIENTS:Total_Online_Clients=","type" : "LM.txt.0","pollingFrequency":"0"} {"header" : "Total_2G_clients_split","content" : "WIFI_MAC_1_TOTAL_COUNT:","type" : "wifihealth.txt","pollingFrequency":"0"} {"header" : "Total_5G_clients_split","content" : "WIFI_MAC_2_TOTAL_COUNT:","type" : "wifihealth.txt","pollingFrequency":"0"} {"header" : "Total_Ethernet_Clients_split","content" : "RDKB_CONNECTED_CLIENTS:Total_Ethernet_Clients=","type" : "LM.txt.0","pollingFrequency":"0"} {"header" : "Total_MoCA_Clients_split","content" : "RDKB_CONNECTED_CLIENTS:Total_MoCA_Clients=","type" : "LM.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_erouter_ip_loss","content" : "Cannot get ipv4 address of netdev:erouter0","type" : "PAMlog.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_CCSP_Deadlock","content" : "CCSP Deadlock happened","type" : "PAMlog.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_snmpsubagent_restart","content" : "snmpsubagent_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_HomeSecurity_restart","content" : "HomeSecurity_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_DhcpArpProcess_restart","content" : "DhcpArp_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_WebPA_restart","content" : "WebPA_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_PAM_CRASH_RESTART","content" : "RDKB_PROCESS_CRASHED : PAM_process is not running, need restart","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_SH_5G_wifi_reset","content" : "[RKDB_PLATFORM_ERROR] : 5G private SSID (ath1) is off","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_CPU100","content" : "RDKB_CPU_USAGE : CPU usage is 100","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_avg_cpu","content" : "RDKB_SELFHEAL : Avg CPU usage after 5 minutes of CPU Avg monitor window is 100","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_iptable_corruption","content" : "[RDKB_PLATFORM_ERROR] : iptable corrupted","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_SH_2G_wifi_reset","content" : "2.4G private SSID (ath0) is off","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_INFO_5G_DISABLED","content" : "[RDKB_SELFHEAL] : SSID 5GHZ is disabled","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_BridgeMode","content" : "BRIDGE_MODE is 1","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_TR69Restart","content" : "TR69_process is not running, need restart","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_FirewallRecovered","content" : "RDKB Firewall Recovery","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_WifiDmCliError","content" : "Parameter cannot be found on WiFi subsystem","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_DMCLI_crash_5G_Status","content" : "dmcli crashed or something went wrong while checking 5G status","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_DMCLI_crash_2G_Status","content" : "dmcli crashed or something went wrong while checking 2.4G status","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_INFO_2G_DISABLED","content" : "SSID 2.4GHZ is disabled","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "UPTIME_split","content" : "UPTIMEDAY:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "ZeroUptime","content" : "UPTIMEDAY:0","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "USED_MEM_ATOM_split","content" : "USED_MEM:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "USED_CPU_ATOM_split","content" : "USED_CPU:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_DmCli_Bridge_mode_error","content" : "Something went wrong while checking bridge mode","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_IPV4PingFailed","content" : "Ping to IPv4 Gateway Address failed","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_IPV6PingFailed","content" : "Ping to IPv6 Gateway Address","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "RF_ERROR_IPV4IPV6PingFailed","content" : "Ping to both IPv4 and IPv6","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "LOAD_AVG_ATOM_split","content" : "LOAD_AVERAGE:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_Tempfs_full","content" : "100% /tmp","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_TMPFS_ABOVE85","content" : "TMPFS_USAGE:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_ICC_ABOVE_THRESHOLD","content" : "ICC Memory is above threshold","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_ICC_BELOW_THRESHOLD","content" : "ICC Memory is below threshold","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_sysevntd_crash","content" : "sysevent timeout","type" : "WECBMASTERLog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_INFO_CosaWifiinit","content" : "RDKB_SYSTEM_BOOT_UP_LOG : CosaWifiInit","type" : "WiFilog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_QTN_HardReset","content" : "qtn_bb_tasklet : Hard-reset be triggered","type" : "qtn_sysmsg.txt","pollingFrequency":"0"} {"header" : "WIFI_ERROR_Wifireboot","content" : "WiFi is going to reboot now","type" : "PAMlog.txt.0","pollingFrequency":"0"} {"header" : "MocaDown","content" : "MoCA is Down","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "moca_disabled","content" : "MoCA is Disabled","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "SYS_INFO_moca_enabled","content" : "MoCA is Enabled","type" : "Consolelog.txt.0","pollingFrequency":"0"} {"header" : "Wifi_2G_utilization_split","content" : "WIFI_BANDUTILIZATION_1:","type" : "wifihealth.txt","pollingFrequency":"0"} {"header" : "Wifi_5G_utilization_split","content" : "WIFI_BANDUTILIZATION_2:","type" : "wifihealth.txt","pollingFrequency":"0"} {"header" : "RF_ERROR_DHCP_Rebinding","content" : "EROUTER_DHCP_STATUS:Rebinding","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_lighttpdCrash","content" : "lighttpd is not running, restarting it","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_WifiConfigCorrupt","content" : "WiFi config is corrupt","type" : "WiFilog.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_5G_wifi_rese","content" : "5G private SSID (ath1) is off","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_LanManager_restart","content" : "LanManager_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_SH_HotSpot_restart","content" : "HotSpot_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_DhcpSnooper_restart","content" : "DhcpSnooper_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_SNMP_NotRunning","content" : "snmp process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_Dropbear_NotRunning","content" : "dropbear_process is not running","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_ERROR_syseventdCrashed","content" : "syseventd is crashed, need to reboot the device in maintanance window","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "SYS_SH_PAM_Restart","content" : "pandm process is not responding. Restarting it","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "MPSTAT_SOFT_split","content" : "MPSTAT_SOFT:","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_QTN_VCO_ReclockFailed","content" : "ERROR VCO Relock Failed","type" : "qtn_sysmsg.txt","pollingFrequency":"0"} {"header" : "WIFI_ERROR_qevt_comm_error","content" : "Cannot connect to the server. Trying again in 5 secs","type" : "qtn_sysmsg.txt","pollingFrequency":"0"} {"header" : "SYS_SH_LogAgentProcess_restart","content" : "Restarting log_agent","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_MTAProcess_restart","content" : "Restarting CcspMtaAgentSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_GWPROVApp_restart","content" : "Restarting gw_prov_utopia","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_LMLiteProcess_restart","content" : "Restarting CcspLMLite","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_PAMProcess_restart","content" : "Restarting CcspPandMSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_TADProcess_restart","content" : "Restarting CcspTandDSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_CMAgent_restart","content" : "Restarting CcspCMAgentSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_PSMProcess_restart","content" : "Restarting PsmSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_MoCAprocess_restart","content" : "Restarting CcspMoca","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "WIFI_SH_HarvesterProcess_restart","content" : "Restarting harvester","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_TR69PAProcess_restart","content" : "Restarting CcspTr069PaSsp","type" : "systemd_processRestart.log","pollingFrequency":"0"} {"header" : "SYS_SH_pingPeerIP_Failed","content" : "Ping to Peer IP failed","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "WIFI_ERROR_qtn_Signal11","content" : "signal [11] was catched, release mutex.","type" : "qtn_hal.log","pollingFrequency":"0"} {"header" : "WIFI_ERROR_QTN_driver_not_loaded","content" : "QTN driver is not ready yet","type" : "SelfHeal.txt.0","pollingFrequency":"0"} {"header" : "bootuptime_moca_split","content" : "boot_to_MOCA_uptime=","type" : "BootTime.log","pollingFrequency":"0"} {"header" : "bootuptime_webpa_split","content" : "boot_to_WEBPA_READY_uptime=","type" : "BootTime.log","pollingFrequency":"0"}