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Attention: Support Email Outage

We are currently experiencing an outage with our support email system. This issue is affecting the delivery and receipt of support-related emails.

Impact: Users may not receive responses to support inquiries. New support tickets may not be created via email.

Alternative Support:For immediate assistance, please create a ticket at TRIAGE project https://jira.rdkcentral.com/jira/secure/CreateIssue.jspa?issuetype=16&pid=10408.

Status: Our team is actively working to resolve this issue. We will provide updates as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.

Attachments

	Name	Size	Creator	Creation Date	Labels	Comment
	PNG File image-2025-1-10_10-41-34.png	38 kB	Heam Kumar	Jan 10, 2025 05:11	No labels
	Version 1 (current)	38 kB	Heam Kumar	Jan 10, 2025 05:11
	PNG File image-2025-1-10_10-30-55.png	21 kB	Heam Kumar	Jan 10, 2025 05:00	No labels
	Version 1 (current)	21 kB	Heam Kumar	Jan 10, 2025 05:00
	PNG File image-2025-1-10_10-29-41.png	43 kB	Heam Kumar	Jan 10, 2025 04:59	No labels
	Version 1 (current)	43 kB	Heam Kumar	Jan 10, 2025 04:59
	PNG File image-2025-1-10_10-27-43.png	61 kB	Heam Kumar	Jan 10, 2025 04:57	No labels
	Version 1 (current)	61 kB	Heam Kumar	Jan 10, 2025 04:57
	PNG File image-2025-1-10_10-25-59.png	168 kB	Heam Kumar	Jan 10, 2025 04:56	No labels
	Version 1 (current)	168 kB	Heam Kumar	Jan 10, 2025 04:56
	PNG File image-2025-1-10_10-14-39.png	96 kB	Heam Kumar	Jan 10, 2025 04:44	No labels
	Version 1 (current)	96 kB	Heam Kumar	Jan 10, 2025 04:44
	PNG File image-2025-1-9_18-21-3.png	72 kB	Heam Kumar	Jan 09, 2025 12:51	No labels
	Version 1 (current)	72 kB	Heam Kumar	Jan 09, 2025 12:51
	PNG File Flow-diagram.png	53 kB	Heam Kumar	Jan 07, 2025 07:30	No labels	GLIFFY IMAGE
	Version 4 (current)	53 kB	Heam Kumar	Jan 07, 2025 07:30		GLIFFY IMAGE
	Version 3	53 kB	Heam Kumar	Jan 07, 2025 07:28		GLIFFY IMAGE
	Version 2	53 kB	Heam Kumar	Jan 07, 2025 07:28		GLIFFY IMAGE
	Version 1	48 kB	Heam Kumar	Jan 07, 2025 05:30		GLIFFY IMAGE
	File Flow-diagram	17 kB	Heam Kumar	Jan 07, 2025 07:30	No labels	GLIFFY DIAGRAM	View
	Version 4 (current)	17 kB	Heam Kumar	Jan 07, 2025 07:30		GLIFFY DIAGRAM
	Version 3	17 kB	Heam Kumar	Jan 07, 2025 07:28		GLIFFY DIAGRAM
	Version 2	17 kB	Heam Kumar	Jan 07, 2025 07:28		GLIFFY DIAGRAM
	Version 1	16 kB	Heam Kumar	Jan 07, 2025 05:30		GLIFFY DIAGRAM
	PNG File Screenshot from 2024-04-15 16-26-33.png	32 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	32 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File Screenshot from 2024-04-15 16-20-07.png	55 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	55 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File image (1).png	109 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	109 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File RM_step3.png	125 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	125 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File rm.png	23 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	23 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File RM_step1.png	88 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	88 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File BM_step6.png	51 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	51 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File image (2).png	38 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	38 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File image.png	109 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	109 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File BM_step3.png	117 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	117 kB	Heam Kumar	Jan 07, 2025 04:54
	PNG File BM_stpe2.png	62 kB	Heam Kumar	Jan 07, 2025 04:54	No labels
	Version 1 (current)	62 kB	Heam Kumar	Jan 07, 2025 04:54

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