TR-069 is a technical specification that defines an application layer protocol for remote management of end-user devices. It was published by the Broadband Forum and was entitled CPE WAN Management Protocol(CWMP). The CWMP, published by The Broadband Forum as TR-069, specifies a standard communication mechanism for the remote management of end-user devices. It defines a protocol for the secure auto-configuration of a TR-069 device and incorporates other management functions into a common framework. This protocol simplifies device management by specifying the use of an auto configuration server (ACS) to perform remote, centralized management of customer premises equipment (CPE). TR-069 supports a variety of functionalities to manage CPEs and has the following primary capabilities:

• Auto-configuration and dynamic service provisioning
• Software/firmware management
• Status and performance monitoring
• Diagnostics

TR-069 closely monitor and control the Customer Premises Equipment (CPE). In RDK it would be Settop box or Gateway. There are many benefits associated with using TR-069 to provision and manage end-user devices. TR-069 and its extensions allow you to:

• Enable remote provisioning of CPE devices such as Xi3, XG1v3, etc.
• Better manage broadband networks with increased visibility and control of CPE.
• Collect data for analytics on network usage and activity, home network characteristics, and service utilization.
• Deliver new managed data services such as WiFi, content filtering and other parental controls, online backup, and home surveillance.
• Offer subscribers a degree of self-service through web portals.
• Expand service offerings and manage the connected home.
• Improve your customer service with improved diagnostics, monitoring, and firmware management.
• Reduce support calls and remove the burden of CPE configuration from subscribers and roll-out services with an automated process.