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(WIP)


Component Name : test-and-diagnostic

Markers

Search String

FileName

Description
UPDays_splitUPTIMEDAY:SelfHeal.txt.0Indicates uptime in days.
TopCPU_splitCPU load at 100, top process:SelfHeal.txt.0Indicates top 5 process based on CPU consumption.
cachedMem_splitCachedMemory:SelfHeal.txt.0Indicates CachedMemoryCached,Memory
WIFI_SH_Parodus_restart parodus process is not running SelfHeal.txt.0 Indicates parodus process is not running
WIFI_ERROR_WifiDmCliErrorParameter cannot be found on WiFi subsystemSelfHeal.txt.0 Indicates an error while getting value for wifi parameter using dmcli, this can cause due to wifi process restarts or wifi module is down
WIFI_ERROR_DMCLI_crash_5G_Statusdmcli crashed or something went wrong while checking 5G statusSelfHeal.txt.0 indicates that dmcli get for Device.WiFi.SSID.2.Status returned failure;
WIFI_ERROR_DMCLI_crash_2G_Statusdmcli crashed or something went wrong while checking 2.4G statusSelfHeal.txt.0 indicates that dmcli get for Device.WiFi.SSID.1.Status returned failure;
SYS_SH_Zebra_restartzebra is not running, restarting the zebraSelfHeal.txt.0zebra is not running, restarting the zebra
SYS_ERROR_TMPFS_ABOVE85TMPFS_USAGE:SelfHeal.txt.0 85% of the /tmp folder is occupied. If continuous, this can cause Out of memory reboot
SYS_ERROR_parodus_TimeStampExpiredParodus Connection TimeStamp ExpiredSelfHeal.txt.0 Its a selfheal marker to restart parodus process, when cloud connection gets timed out.
SYS_ERROR_iptable_corruption[RDKB_PLATFORM_ERROR] : iptable corruptedSelfHeal.txt.0Indicates that there is an error in the iptable rules set.
SYS_ERROR_Error_fetching_devicemodeSomething went wrong while fetching device modeSelfHeal.txt.0 Indicates something went wrong while trying to do a dmcli get of LanManagementEntry.1.LanMode.
SYS_ERROR_DmCli_Bridge_mode_errorSomething went wrong while checking bridge modeSelfHeal.txt.0Indicates something went wrong while trying to do a dmcli get of LanManagementEntry.1.LanMode
SYS_ERROR_CPU100RDKB_CPU_USAGE : CPU usage is 100SelfHeal.txt.0Indicates the current CPU usage is 100. Recovery: Reboot the device.
RF_ERROR_IPV4PingFailedPing to IPv4 Gateway Address failedSelfHeal.txt.0Ping to IPv4 Gateway Address failed
SYS_INFO_BridgeModeBRIDGE_MODE is 1SelfHeal.txt.0Device is in bridge mode (Enabling Bridge Mode will disable the Gateway’s router functionality and turn off both radios completely).
SYS_INFO_snmp_subagent_restartsnmp_subagent process not runningSelfHeal.txtindicates nmp_subagent process not running
RDKLOGS_USE_PERCENTAGE_splitRDKLOGS_USAGESelfHeal.txt 
NVRAM_USE_PERCENTAGE_splitNVRAM_USAGESelfHeal.txt 
SYS_ERROR_PSMCrash_reboot SelfHeal.txtIndicates Psm_crash
SYS_SH_PAM_CRASH_RESTART SelfHeal.txtPAM_process is not running, need restart
SYS_ERROR_brlan0_not_created SelfHeal.txtbrlan0 is not created after Second Retry, no more retries
SYS_SH_dnsmasq_restartdnsmasq is not runningSelfHeal.txtdnsmasq is not running
SYS_SH_ResourceMonitor_restart SelfHeal.txt resource_monitor.sh is not running, need restart
SYS_ERROR_PnM_Not_Responding
SelfHeal.txtpandm process is not responding. Restarting it
SYS_SH_PSMHung SelfHeal.txtPSM_process is in hung state, need restart
SYS_SH_TR69Restart SelfHeal.txtTR69_process is not running, need restart
SYS_SH_LM_restart SelfHeal.txtindicates LMlite process is not responding. 
SYS_SH_lighttpdCrash SelfHeal.txtindicates ighttpd agent has crashed in the device, hence being restarted
SYS_ERROR_syseventdCrashed SelfHeal.txtindicates syseventd is crashing and needs to be rebooted.


Component Name : ccsp-lm-lite

Inline Table Editing
Markers 

Search String

FileName

Description
WIFI_INFO_clientdisconnectHostName gone offlineLM.txt.0indicates connected client went offline
SYS_ERROR_IPAORIPAddress out of rangeLM.txt.0 LAN IP address assigned to the client is not within the expected subnet mask range.
btime_clientconn_splitClient_Connect_complete:LM.txt.0Time taken for initial client connection.
Total_devices_connected_splitTotal_Clients_ConnectedLM.txt.0Indicates Total Clients Connected
Total_online_clients_splitTotal_Online_ClientsLM.txt.0Total Online Clients
Total_offline_clients_splitTotal_Offline_ClientsLM.txt.0Total Offline Clients
Total_wifi_clients_splitTotal_WiFi_ClientsLM.txt.0Total wifi Clients
Total_Ethernet_Clients_splitTotalEthDevLM.txt.0Total Ethernet Clients
SYS_INFO_Hostname_changedHostname ChangedLM.txt.0

Component Name : CcspDmCli

Markers 

Search String

FileName

Description
SYS_ERROR_CCSPBus_error190Ccsp msg bus internal error 190SelfHeal.txtIndicates Ccsp message bus error
SYS_ERROR_CCSPBus_error191Ccsp msg bus internal error 191

Telemetry  Markers Applicable for RPI4  Platform

SelfHeal.txtIndicates Ccsp message bus error
Markers and Events Name

Component Name : ccsp-tr069-pa

Markers 

Search

stringLog File

String

FileName

Description
SYS_ERROR_MissingMgmtCRPwdIDMgmtCRPwdID file is missing in normal boot scenarioTR69log
WIFI_INFO_Hotspot_client_disconnectedccsp-hotspotRemoval case, Client withHotspotlog
.txt.0
WIFI_INFO_Hotspot_client_connectedccsp-hotspotAdded case, Client withHotspotlog.txt.0WIFI_INFO_ClientTransitionToXfininityWificcsp-hotspotwas a private clientHotspotlog.txt.0WIFI_INFO_clientdisconnectccsp-lm-liteHostName gone offlineLM.txt.0Total_online_clients_splitccsp-lm-liteRDKB_CONNECTED_CLIENTS:Total_Online_Clients=LM.txt.0Total_Ethernet_Clients_splitccsp-lm-liteRDKB_CONNECTED_CLIENTS:Total_Ethernet_Clients=LM.txt.0syscfg_partner_splitrdklogger
file is missing in normal boot scenario
acs_splitManagementServerURLID_PSMTR69log.txt.0
SYS_ERROR_NotGenMgmtCRPwdIDMgmtCRPwdID file is not generatedTR69log.txt.0MgmtCRPwdID file is not generated

Component Name : webui

Markers 

Search String

FileName

Description
btime_wcpenter_splitEnter_WiFi_Personalization_captive_mode:Consolelog.txt.0Time taken to enter into WiFi captive portal mode.

Component Name : Utopia

Markers 

Search String

FileName

Description
SYS_INFO_CaptivePortalWiFi SSID and Passphrase are not modifiedConsolelog.txt.0Indicates that the WiFi SSID and PassPhrase is still default in the device and not modified - hence device will go to captive portal mode for WiFi personalization
SYS_SH_RDKB_FIREWALL_RESTARTTriggering RDKB_FIREWALL_RESTARTConsolelog.txt.0
SYS_ERROR_Factorypartner_fetch_failedFailed Get factoryPartnerIdConsolelog.txt.0Factory Partner ID fetch failed for the device, occurs post a reboot.
getfactorypartner_split[GET-PARTNERID] Factory_PartnerID:Consolelog.txt.0
getcurrentpartner_split[GET-PARTNERID] Current_PartnerID
RDKB Partner_ID returned from the syscfg.db is
:Consolelog.txt.0
SYS_
ERROR
INFO_
NotGenMgmtCRPwdIDccsp-tr069-paMgmtCRPwdID file is not generated
FRModeDevice in FR modeConsolelog
TR69log
.txt.0Device is in FactoryReset Mode
btime_laninit_splitLaninit_complete=BootTime.log Time taken from boot to complete LAN initialization.

Component Name : sysint

Markers 

Search String

FileName

Description
SYS_ERROR_NoConnectivity_rebootrdkloggerno-connectivityBootTime.logSYS_ERROR_MissingMgmtCRPwdIDccsp-tr069-paMgmtCRPwdID file is missing in normal boot scenarioTR69log.txt.0
SYS_ERROR_LOGUPLOAD_FAILED
rdkloggerLOG UPLOAD UNSUCCESSFUL TO S3
LOGS UPLOAD FAILED, RETURN CODE: 000Consolelog.txt.0
or ArmConsolelog.txt.0
 Log upload failure, it can be due to network issue or server is returning error while uploading.
SYS_
ERROR
INFO_
CM
LOGS_
Not_Registeredccsp-crSystem Not Ready!!!! 'com.cisco.spvtg.ccsp.cm' v1 NotRegisteredCRlog.txt.0SYS_INFO_bootupsysintDevice is up after rebootConsolelog.txt
UPLOADEDLOGS UPLOADED SUCCESSFULLY, RETURN CODE: 200Consolelog.txt.0 Indicates device logs uploaded successfully.
SYS_ERROR_PartnerId_missing_sycfgpartner_id is not available from syscfg.dbConsolelog.txt.0
SYS_INFO_CaptivePortalUtopiaWiFi SSID and Passphrase are not modifiedConsolelog.txt

SYS_INFO_WaitingFor_Stack_Init
sysint
Waiting for stack to come up completely to upload logsConsolelog.txt.0Waiting for stack to come up completely to upload logs
SYS_
SH
INFO_SW_
RDKB
upgrade_rebootSoftware_upgradeBootTime.log Indicates software upgrade reboot, we can use rdkb_rebootreason_split marker.
SYS_INFO_bootupDevice is up after rebootConsolelog.txt


Component Name : CcspPandM

Markers 

Search String

FileName

Description
rdkb_rebootreason_splitReceived reboot_reason as:BootTime.log Indicates reboot reason of the device.

Component Name : Onewifi

Markers 

Search String

FileName

Description
WIFI_ERROR_WL0_SSIDEmptyWIFI_ERROR: WL0 SSID is emptyWiFilog.txt
WIFI_ERROR_WL1_SSIDEmptyWIFI_ERROR: WL1 SSID is emptyWiFilog.txt
WIFI_INFO_CosaWifiinitRDKB_SYSTEM_BOOT_UP_LOG : CosaWifiInitWiFilog.txt

Component Name : CcspCr

Markers 

Search String

FileName

Description
SYS_ERROR_TR69_Not_Registeredtr069pa' v1 NotRegisteredCRlog.txt.0:TR069 component is not registered with CR.

Component Name : RFC

Markers 

Search String

FileName

Description












Telemetry  Markers Applicable for RPI4  Platform


FIREWALL_RESTARTConsolelog.txt.0
Markers and Events NameComponent NameSearch stringLog File
SYS_INFO_bootupsysintDevice is up after rebootConsolelog.txt
SYS_INFO_CaptivePortalUtopiaWiFi SSID and Passphrase are not modifiedConsolelog.txt
UtopiaTriggering RDKB_FIREWALL_RESTARTConsolelog.txt
RF_ERROR_LAN_stopUtopialan_handler called with lan-stop NULLConsolelog.txt.0
RF_ERROR_wan_restartUtopiawan_service-status is started again, upload logsConsolelog.txt.0
RF_ERROR_Wan_downUtopiawan_service-status is stopped, take log back up
SYS_INFO_RFC_PeriodicFWCheckrfckey=tr181.Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.PeriodicFWCheck.Enable value=truedcmrfc.log
rfc_splitrfc[Features Enabled]dcmrfc.log
Total_offline_clients_splitLmLiteTotal_Offline_Clients=LM.txt.0
SYS_ERROR_parodus_TimeStampExpiredtest-and-diagnosticParodus Connection TimeStamp ExpiredPARODUSlog.txt.0


Telemetry Markers for CcspWiFiAgent ( RPI4 Platform)

Markers and Events NameComponent NameSearch stringLog FileDescription
xh_rssi_3_splitccsp-wifi-agent,OnewifiWIFI_RSSI_3wifihealth.txt
xh_mac_4_splitccsp-wifi-agent,OnewifiWIFI_MAC_4:wifihealth.txt
WIFI_TX_2_splitccsp-wifi-agent,OnewifiWIFI_TXCLIENTS_2:wifihealth.txt
WIFI_TX_1_splitccsp-wifi-agent,OnewifiWIFI_TXCLIENTS_1:wifihealth.txt
WIFI_SNR_2_splitccsp-wifi-agent,OnewifiWIFI_SNR_2:wifihealth.txt
WIFI_SNR_1_splitccsp-wifi-agent,OnewifiWIFI_SNR_1:wifihealth.txt
WIFI_RX_2_splitccsp-wifi-agentWIFI_RXCLIENTS_2:wifihealth.txt
WIFI_RX_1_splitccsp-wifi-agentWIFI_RXCLIENTS_1:wifihealth.txt
WIFI_REC_2_splitccsp-wifi-agentWIFI_RECONNECT_2:wifihealth.txt
WIFI_REC_1_splitccsp-wifi-agentWIFI_RECONNECT_1:wifihealth.txt
WIFI_PACKETSSENTCLIENTS_2_splitccsp-wifi-agentWIFI_PACKETSSENTCLIENTS_2:wifihealth.txt
WIFI_PACKETSSENTCLIENTS_1_splitccsp-wifi-agentWIFI_PACKETSSENTCLIENTS_1:wifihealth.txt
WIFI_INFO_Zero_5G_Clientsccsp-wifi-agentWIFI_MAC_2_TOTAL_COUNT:0wifihealth.txt
WIFI_INFO_Zero_2G_Clientsccsp-wifi-agentWIFI_MAC_1_TOTAL_COUNT:0wifihealth.txt
WIFI_ERROR_PSM_GetRecordFailccsp-wifi-agentPSM_Get_Record_Value2 Faliled for BSSTransitionActivated on wlanIndex:WiFiLog.txt.0
WIFI_ERROR_NoWlanIndexccsp-wifi-agentCouldn't find wlanIndexWiFilog.txt.0
Wifi_5G_utilization_splitccsp-wifi-agentWIFI_BANDUTILIZATION_2wifihealth.txt
Wifi_2G_utilization_splitccsp-wifi-agentWIFI_BANDUTILIZATION_1wifihealth.txt
MAXTX_2_splitccsp-wifi-agentWIFI_MAX_TXCLIENTS_2:wifihealth.txt
MAXTX_1_splitccsp-wifi-agentWIFI_MAX_TXCLIENTS_1:wifihealth.txt
MAXRX_2_splitccsp-wifi-agentWIFI_MAX_RXCLIENTS_2:wifihealth.txt
MAXRX_1_splitccsp-wifi-agentWIFI_MAX_RXCLIENTS_1:wifihealth.txt
5GRSSI_splitccsp-wifi-agentWIFI_RSSI_2wifihealth.txt
2GRSSI_splitccsp-wifi-agentWIFI_RSSI_1wifihealth.txt