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title4.For existing users, current password is not working

As we are migrating to Okta, we cannot transfer the encrypted passwords of existing users from LDAP to Okta. Therefore, existing users will need to create a new password in Okta. Please follow the instructions above on "How to reset your password via okta"


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title5. Is it mandatory to set new password in Okta for existing users

Yes, It is mandatory to set new password in Okta as Okta does not recognise existing LDAP password. Please follow the above queries for setting up a new password in Okta.


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title6. Is it mandatory to set MFA in Okta for existing users

Yes, It is mandatory to set MFA in Okta as we are migrating from the LDAP based login to Okta. Please follow the above queries on how to setup MFA in Okta.

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