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Info
WIP

Intro

As a Field Triage Engineer and Developer responsible for debugging field issues, having the ability to collect diagnostic/ debug data from the device without requiring SSH access would be beneficial. The Triage Engineer can use WebPA communication to initiate the data reporting process and retrieve the report from the S3 log service

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static profile using remote debugger (Works)
dynamic profile using remote debugger and rdm
Testing with UspPa and WebPA

Test logs for static profile

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Code Block

theme	RDark
title	Instructions of upload server
collapse	true

sudo apt install apache2 
sudo a2enmod dav dav_fs

# have the below content in /etc/apache2/sites-available/upload.conf
<VirtualHost *:8080>
    ServerAdmin admin@example.com
    DocumentRoot /srv/upload

    <Directory /srv/upload>
        Options Indexes FollowSymLinks
        AllowOverride None
        Require all granted
        DAV On
    </Directory>

</VirtualHost>

sudo a2ensite upload.conf
sudo mkdir /srv/upload && sudo chown www-data:www-data /srv/upload

# add the ports to listen  in /etc/apache2/ports.conf
Listen 0.0.0.0:80
Listen 0.0.0.0:8080
<IfModule ssl_module>
	Listen 443
</IfModule>
<IfModule mod_gnutls.c>
	Listen 443
</IfModule>

#Start Apache2 server 
 sudo systemctl enable apache2 
 sudo systemctl start apache2
 chtslbcp515@chtslbcp515-Latitude-3400:~$ sudo netstat -lputnu |     grep apa
 tcp        0      0 0.0.0.0:80              0.0.0.0:*               LISTEN      1038/apache2        
 tcp        0      0 0.0.0.0:8080            0.0.0.0:*               LISTEN              1038/apache2

2. Assign the upload server URL to UPSTREAM_RRD_URL in /lib/rdk/uploadRRDLogs.sh

3. Testing logs

Code Block

~# dmcli eRT setv Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.RDKRemoteDebugger.IssueType string "Device.Uptime"
CR component name is: eRT.com.cisco.spvtg.ccsp.CR
subsystem_prefix eRT.
Execution succeed.

root@Filogic-GW:~# cat /rdklogs/logs/remote-debugger.log.0 
220428-17:44:16.829555 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6844] [isRRDEnabled:112]:RFC is enabled, starting remote-debugger
220428-17:44:16.889345 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [RRDEventThreadFunc:44]:Waiting for for TR69/RBUS Events... 
260122-19:38:52.063885 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6889] [_remoteDebuggerEventHandler:322]: Received event for RRD_SET_ISSUE_EVENT Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.RDKRemoteDebugger.IssueType 
260122-19:38:52.063962 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6889] [pushIssueTypesToMsgQueue:395]: SUCCESS: Message sending Done, ID=0 MSG=Device.Uptime Size=13 Type=1 AppendMode=0! 
260122-19:38:52.064019 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [getIssueInfo:191]:  Received Main Node= Device, SubNode= Uptime
260122-19:38:52.064049 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [processIssueTypeInStaticProfile:296]: Checking Static Profile... 
260122-19:38:52.067965 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [processIssueTypeInStaticProfile:312]: Issue Data Node: Device and Sub-Node: Uptime found in Static JSON File /etc/rrd/remote_debugger.json... 
260122-19:38:52.068239 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:350]: No MACRO found, proceeding with commands:"uptime" 
260122-19:38:52.068315 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:376]: Executing following commands using systemd-run:
 ""uptime""
260122-19:38:52.069350 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:390]: Starting remote_debugger_Device.Uptime service success...
260122-19:38:52.168889 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:396]: Using journalctl to log command output...
260122-19:38:52.169811 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:404]: journalctl remote_debugger_Device.Uptime service success...
260122-19:38:52.176470 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:414]: Sleeping with timeout 10 sec before stopping service...
260122-19:39:02.176595 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [executeCommands:418]: Stopping remote_debugger_Device.Uptime service...
260122-19:39:02.189241 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [uploadDebugoutput:46]: Starting Upload Debug output Script: /lib/rdk/uploadRRDLogs.sh... 
2026-01-22T19:39:02.339Z: /lib/rdk/uploadRRDLogs.sh: Executing uploadRRDLogs.sh script to upload Debug info of ISSUETYPE=DEVICE_UPTIME
2026-01-22T19:39:02.345Z: /lib/rdk/uploadRRDLogs.sh: Using upstream RRD URL: http://10.2.166.120:8080/upload
2026-01-22T19:39:02.350Z: /lib/rdk/uploadRRDLogs.sh: Checking /tmp/rrd/Device-DebugReport-2026-01-22-19-38-52 size and contents
2026-01-22T19:39:02.357Z: /lib/rdk/uploadRRDLogs.sh: Creating 020100B65218_DEVICE_UPTIME_2026-01-22-19-39-02PM_RRD_DEBUG_LOGS.tgz tarfile from Debug Commands output
2026-01-22T19:39:02.367Z: /lib/rdk/uploadRRDLogs.sh: Invoking uploadRDKBLogs.sh script to upload 020100B65218_DEVICE_UPTIME_2026-01-22-19-39-02PM_RRD_DEBUG_LOGS.tgz file
2026-01-22T19:39:02.941Z: /lib/rdk/uploadRRDLogs.sh: RRD DEVICE_UPTIME Debug Information Report upload Success
2026-01-22T19:39:02.946Z: /lib/rdk/uploadRRDLogs.sh: Removing uploaded report 020100B65218_DEVICE_UPTIME_2026-01-22-19-39-02PM_RRD_DEBUG_LOGS.tgz
260122-19:39:02.949497 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [checkIssueNodeInfo:552]: RRD Upload Script Execution Success...
260122-19:39:02.949609 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=6937] [RRDEventThreadFunc:44]:Waiting for for TR69/RBUS Events... 
root@Filogic-GW:~#

...

Code Block

chtslbcp515@chtslbcp515-Latitude-3400:/srv/upload$ ls *02-18* 
rw-r--r-- 1 www-data www-data 1154 Feb 18 17:20 020100EF6140_DEVICE_WIFI_2026-02-18-11-50-34AM_RRD_DEBUG_LOGS.tgz 

#Untar the tar files for checking results
chtslbcp515@chtslbcp515-Latitude-3400:/srv/upload$ sudo tar -xvf 020100EF6140_DEVICE_UPTIME_2026-02-18-11-49-14AM_RRD_DEBUG_LOGS.tgz
./
./Device.Uptime_547734089824_2026-02-18-11-49-04/
./Device.Uptime_547734089824_2026-02-18-11-49-04/debug_outputs.txt
chtslbcp515@chtslbcp515-Latitude-3400:/srv/upload$ cat ./Device.Uptime_547734089824_2026-02-18-11-49-04/debug_outputs.txt
Executing Debug Commands: ""uptime""
2026 Feb 18 11:11:45 Filogic-GW systemd[1]: Starting /bin/sh -c uptime...
2026 Feb 18 11:11:45 Filogic-GW sh[26193]:  11:11:45 up 34 min,  3 users,  load average: 0.00, 0.03, 0.07
2026 Feb 18 11:11:45 Filogic-GW systemd[1]: Finished /bin/sh -c uptime.
2026 Feb 18 11:11:55 Filogic-GW systemd[1]: remote_debugger_Device.Uptime.service: Deactivated successfully.
2026 Feb 18 11:11:55 Filogic-GW systemd[1]: Stopped /bin/sh -c uptime.
2026 Feb 18 11:15:14 Filogic-GW systemd[1]: Starting /bin/sh -c uptime...
2026 Feb 18 11:15:14 Filogic-GW sh[27738]:  11:15:14 up 37 min,  3 users,  load average: 0.04, 0.03, 0.06
2026 Feb 18 11:15:14 Filogic-GW systemd[1]: Finished /bin/sh -c uptime.
2026 Feb 18 11:15:24 Filogic-GW systemd[1]: remote_debugger_Device.Uptime.service: Deactivated successfully.
2026 Feb 18 11:15:24 Filogic-GW systemd[1]: Stopped /bin/sh -c uptime.
2026 Feb 18 11:19:35 Filogic-GW systemd[1]: Starting /bin/sh -c uptime...
2026 Feb 18 11:19:35 Filogic-GW sh[29144]:  11:19:35 up 42 min,  3 users,  load average: 0.02, 0.03, 0.04
2026 Feb 18 11:19:35 Filogic-GW systemd[1]: Finished /bin/sh -c uptime.
2026 Feb 18 11:19:45 Filogic-GW systemd[1]: remote_debugger_Device.Uptime.service: Deactivated successfully.
2026 Feb 18 11:19:45 Filogic-GW systemd[1]: Stopped /bin/sh -c uptime.
2026 Feb 18 11:27:56 Filogic-GW systemd[1]: Starting /bin/sh -c uptime...
2026 Feb 18 11:27:56 Filogic-GW sh[33361]:  11:27:56 up 50 min,  5 users,  load average: 0.00, 0.01, 0.02
2026 Feb 18 11:27:56 Filogic-GW systemd[1]: Finished /bin/sh -c uptime.
2026 Feb 18 11:28:06 Filogic-GW systemd[1]: remote_debugger_Device.Uptime.service: Deactivated successfully.
2026 Feb 18 11:28:06 Filogic-GW systemd[1]: Stopped /bin/sh -c uptime.
2026 Feb 18 11:49:04 Filogic-GW systemd[1]: Starting /bin/sh -c uptime...
2026 Feb 18 11:49:04 Filogic-GW sh[43503]:  11:49:04 up  1:11,  5 users,  load average: 0.00, 0.00, 0.00

Testing with UspPa

Image Added

REMOTEDEBUGGER logs

Code Block

2026-02-18T12:11:40.500Z: /lib/rdk/uploadRRDLogs.sh: Using upstream RRD URL: http://192.168.2.135:8080
2026-02-18T12:11:40.505Z: /lib/rdk/uploadRRDLogs.sh: Checking /tmp/rrd/Device-DebugReport-2026-02-18-12-11-30 size and contents
2026-02-18T12:11:40.513Z: /lib/rdk/uploadRRDLogs.sh: Creating 020100EF6140_DEVICE_WIFI_2026-02-18-12-11-40PM_RRD_DEBUG_LOGS.tgz tarfile from Debug Commands output
2026-02-18T12:11:40.523Z: /lib/rdk/uploadRRDLogs.sh: Invoking uploadRDKBLogs.sh script to upload 020100EF6140_DEVICE_WIFI_2026-02-18-12-11-40PM_RRD_DEBUG_LOGS.tgz file
2026-02-18T12:11:41.033Z: /lib/rdk/uploadRRDLogs.sh: RRD DEVICE_WIFI Debug Information Report upload Success
2026-02-18T12:11:41.038Z: /lib/rdk/uploadRRDLogs.sh: Removing uploaded report 020100EF6140_DEVICE_WIFI_2026-02-18-12-11-40PM_RRD_DEBUG_LOGS.tgz
260218-12:11:41.041002 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=11598] [checkIssueNodeInfo:552]: RRD Upload Script Execution Success...

Testing with WebPa

Code Block

root@Filogic-GW:~# curl -X PATCH https://webpa.rdkcentral.com:9003/api/v2/device/mac:02:01:00:EF:61:40/config -d '{"parameters": [ {"dataType": 0, "name": "Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.RDKRemoteDebugger.IssueType", "value": "Device.Info"}]}' -H 'Authorization:Basic d3B1c2VyOndlYnBhQDEyMzQ1Njc4OTAK'
root@Filogic-GW:~# dmcli eRT getv Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.
CR component name is: eRT.com.cisco.spvtg.ccsp.CR
subsystem_prefix eRT.
Execution succeed.
Parameter 1 name: Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.RDKRemoteDebugger.IssueType
type: string, value: Device.Info 

#REMOTEDEBUGGER logs
2026-02-18T12:16:57.740Z: /lib/rdk/uploadRRDLogs.sh: Executing uploadRRDLogs.sh script to upload Debug info of ISSUETYPE=DEVICE_INFO
2026-02-18T12:16:57.745Z: /lib/rdk/uploadRRDLogs.sh: Using upstream RRD URL: http://192.168.2.135:8080
2026-02-18T12:16:57.750Z: /lib/rdk/uploadRRDLogs.sh: Checking /tmp/rrd/Device-DebugReport-2026-02-18-12-16-47 size and contents
2026-02-18T12:16:57.758Z: /lib/rdk/uploadRRDLogs.sh: Creating 020100EF6140_DEVICE_INFO_2026-02-18-12-16-57PM_RRD_DEBUG_LOGS.tgz tarfile from Debug Commands output
2026-02-18T12:16:57.767Z: /lib/rdk/uploadRRDLogs.sh: Invoking uploadRDKBLogs.sh script to upload 020100EF6140_DEVICE_INFO_2026-02-18-12-16-57PM_RRD_DEBUG_LOGS.tgz file
2026-02-18T12:16:58.268Z: /lib/rdk/uploadRRDLogs.sh: RRD DEVICE_INFO Debug Information Report upload Success
2026-02-18T12:16:58.273Z: /lib/rdk/uploadRRDLogs.sh: Removing uploaded report 020100EF6140_DEVICE_INFO_2026-02-18-12-16-57PM_RRD_DEBUG_LOGS.tgz
260218-12:16:58.276576 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=11598] [checkIssueNodeInfo:552]: RRD Upload Script Execution Success...
260218-12:16:58.276788 [mod=REMOTEDEBUGGER, lvl=INFO] [tid=11598] [RRDEventThreadFunc:44]:Waiting for for TR69/RBUS Events...

RDK Resources

[RDK Preferred]

Code Management Facility

RDK Forums

[RDK Conferences]

RDK Support

Archives

Versions Compared

Old Version 35

New Version Current

Key

Table of Contents

Intro

Test logs for static profile

Testing with UspPa

Testing with WebPa

RDK Resources

[*RDK Preferred*]

Code Management Facility

RDK Forums

[RDK Conferences]

RDK Support

Archives

Page History

Versions Compared

Old Version 35

New Version Current

Key

Table of Contents

Intro

Test logs for static profile

Testing with UspPa

Testing with WebPa

[RDK Preferred]