Hello

I wonder if someone who reads this could tell me how I can log support requests (JIRA system says I don't have permision to log in!). Also when I try to access the RDK Emulator I also get presented with a login credentials box.

I work in Cisco and if I need to get permission from someone inside Cisco please tell me who that person is !

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3 Comments

  1. Z-Sowparnika Babu

    Hello Michael,

    There are two ways to raise a JIRA ticket. Send a mail to support@rdkcentral.com or log into JIRA and create a ticket. If you are unable to login to Jira, please send a mail to support@rdkcentral.com for your support requests. 

    You could access data on RDK emulator from this link - RDK Emulator Users Guide . 

  2. Z-Z-Peter Halliday

    I have the same problem and have emailed support@rdkcentral.com but got no response. Is anyone monitoring that email address?

  3. Z-Sowparnika Babu

    Hello Peter,

    We have responded to this issue from the JIRA ticket you created. 

    Thanks,

    Sowparnika Babu