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(WIP)


Component Name : test-and-diagnostic

RDKB_PROCESS_CRASHED : PAM_process
Markers

Search String

FileName

Description
UPDays_splitUPTIMEDAY:SelfHeal.txt.0Indicates uptime in days.
TopCPU_splitCPU load at 100, top process:SelfHeal.txt.0Indicates top 5 process based on CPU consumption.
cachedMem_splitCachedMemory:SelfHeal.txt.0Indicates CachedMemory
WIFI_SH_Parodus_restart parodus process is not running SelfHeal.txt.0 Indicates parodus process is not running
WIFI_ERROR_WifiDmCliErrorParameter cannot be found on WiFi subsystemSelfHeal.txt.0 Indicates an error while getting value for wifi parameter using dmcli, this can cause due to wifi process restarts or wifi module is down
WIFI_ERROR_DMCLI_crash_5G_Statusdmcli crashed or something went wrong while checking 5G statusSelfHeal.txt.0 indicates that dmcli get for Device.WiFi.SSID.2.Status returned failure;
WIFI_ERROR_DMCLI_crash_2G_Statusdmcli crashed or something went wrong while checking 2.4G statusSelfHeal.txt.0 indicates that dmcli get for Device.WiFi.SSID.1.Status returned failure;
SYS_SH_Zebra_restartzebra is not running, restarting the zebraSelfHeal.txt.0
SYS_SH_WebPA_restartWebPA_process is not runningSelfHeal.txt.0SYS_SH_PAM_CRASH_RESTART
zebra is not running,
need restartSelfHeal.txt.0SYS_SH_Dibbler_restartDibbler is not running, restarting the dibblerSelfHeal.txt.0
restarting the zebra
SYS_ERROR_
SYS_INFO_BridgeModeBRIDGE_MODE is 1SelfHeal.txt.0SYS_ERROR_Zombie_dnsmasqZombie instance of dnsmasq is present, restarting dnsmasqSelfHeal.txt.0SYS_ERROR_SelfHeal.txt.0
TMPFS_ABOVE85TMPFS_USAGE:SelfHeal.txt.0 85% of the /tmp folder is occupied. If continuous, this can cause Out of memory reboot
SYS_ERROR_parodus_TimeStampExpiredParodus Connection TimeStamp ExpiredSelfHeal.txt.0
SYS_ERROR_iptable_corruption[RDKB_PLATFORM_ERROR] : iptable corruptedSelfHeal.txt.0
 Its a selfheal marker to restart parodus process, when cloud connection gets timed out.
SYS_ERROR_iptable_corruption[RDKB_PLATFORM_ERROR] : iptable corruptedSelfHeal.txt.0
SYS_ERROR_ICC_ABOVE_THRESHOLDICC Memory is above threshold
Indicates that there is an error in the iptable rules set.
SYS_ERROR_Error_fetching_devicemodeSomething went wrong while fetching device modeSelfHeal.txt.0 Indicates something went wrong while trying to do a dmcli get of LanManagementEntry.1.LanMode.
SYS_ERROR_DmCli_Bridge_mode_errorSomething went wrong while checking bridge modeSelfHeal.txt.0Indicates something went wrong while trying to do a dmcli get of LanManagementEntry.1.LanMode
SYS_ERROR_CPU100RDKB_CPU_USAGE : CPU usage is 100SelfHeal.txt.0Indicates the current CPU usage is 100. Recovery: Reboot the device.
RF_ERROR_IPV4PingFailedPing to IPv4 Gateway Address failedSelfHeal.txt.0
MPSTAT_SOFT_splitMPSTAT_SOFT:SelfHeal.txt.0SYS_ERROR_iptable_corruption[RDKB_PLATFORM_ERROR] : iptable corruptedSelfHeal.txt.0
Ping to IPv4 Gateway Address failed
SYS_INFO_BridgeModeBRIDGE_MODE is 1SelfHeal.txt.0Device is in bridge mode (Enabling Bridge Mode will disable the Gateway’s router functionality and turn off both radios completely).
SYS_INFO_snmp_subagent_restartsnmp_subagent process not runningSelfHeal.txtindicates nmp_subagent process not running
RDKLOGS_USE_PERCENTAGE_splitRDKLOGS_USAGESelfHeal.txt 
NVRAM_USE_PERCENTAGE_splitNVRAM_USAGESelfHeal.txt 
SYS_ERROR_PSMCrash_reboot SelfHeal.txtIndicates Psm_crash
SYS_SH_PAM_CRASH_RESTART SelfHeal.txtPAM_process is not running, need restart
SYS_ERROR_brlan0_not_created SelfHeal.txtbrlan0 is not created after Second Retry, no more retries
SYS_SH_dnsmasq_restartdnsmasq is not runningSelfHeal.txtdnsmasq is not running
SYS_
ERROR
SH_
iptable
ResourceMonitor_
corruption
restart SelfHeal.txt
indicates iptables are corrupted. When problem happen, user could not access internet. 
 resource_monitor.sh is not running, need restart
SYS_ERROR_PnM_Not_Responding
SelfHeal.txtpandm process is not responding. Restarting it
SYS_SH_
dnsmasq_restartdnsmasq
PSMHung SelfHeal.txtPSM_process is in hung state, need restart
SYS_SH_TR69Restart SelfHeal.txtTR69_process is not running, need restart
SYS_SH_LM_restart SelfHeal.txt
dnsmasq
indicates LMlite process is not
running  
responding. 
SYS_SH_lighttpdCrash SelfHeal.txtindicates ighttpd agent has crashed in the device, hence being restarted
SYS_ERROR_syseventdCrashed SelfHeal.txtindicates syseventd is crashing and needs to be rebooted.

Component Name : ccsp-lm-lite

Markers 

Search String

FileName

Description




























Telemetry  Markers Applicable for RPI4  Platform


Markers and Events NameComponent NameSearch stringLog File




WIFI_INFO_Hotspot_client_disconnectedccsp-hotspotRemoval case, Client withHotspotlog.txt.0
WIFI_INFO_Hotspot_client_connectedccsp-hotspotAdded case, Client withHotspotlog.txt.0
WIFI_INFO_ClientTransitionToXfininityWificcsp-hotspotwas a private clientHotspotlog.txt.0
WIFI_INFO_clientdisconnectccsp-lm-liteHostName gone offlineLM.txt.0
Total_online_clients_splitccsp-lm-liteRDKB_CONNECTED_CLIENTS:Total_Online_Clients=LM.txt.0
Total_Ethernet_Clients_splitccsp-lm-liteRDKB_CONNECTED_CLIENTS:Total_Ethernet_Clients=LM.txt.0
syscfg_partner_splitrdkloggerRDKB Partner_ID returned from the syscfg.db is:Consolelog.txt.0
SYS_ERROR_NotGenMgmtCRPwdIDccsp-tr069-paMgmtCRPwdID file is not generatedTR69log.txt.0
SYS_ERROR_NoConnectivity_rebootrdkloggerno-connectivityBootTime.log
SYS_ERROR_MissingMgmtCRPwdIDccsp-tr069-paMgmtCRPwdID file is missing in normal boot scenarioTR69log.txt.0
SYS_ERROR_LOGUPLOAD_FAILEDrdkloggerLOG UPLOAD UNSUCCESSFUL TO S3Consolelog.txt.0 or ArmConsolelog.txt.0
SYS_ERROR_CM_Not_Registeredccsp-crSystem Not Ready!!!! 'com.cisco.spvtg.ccsp.cm' v1 NotRegisteredCRlog.txt.0
















SYS_INFO_bootupsysintDevice is up after rebootConsolelog.txt
SYS_INFO_CaptivePortalUtopiaWiFi SSID and Passphrase are not modifiedConsolelog.txt




SYS_INFO_WaitingFor_Stack_InitsysintWaiting for stack to come up completely to upload logsConsolelog.txt
SYS_SH_RDKB_FIREWALL_RESTARTUtopiaTriggering RDKB_FIREWALL_RESTARTConsolelog.txt




RF_ERROR_LAN_stopUtopialan_handler called with lan-stop NULLConsolelog.txt.0
RF_ERROR_wan_restartUtopiawan_service-status is started again, upload logsConsolelog.txt.0
RF_ERROR_Wan_downUtopiawan_service-status is stopped, take log back upConsolelog.txt.0
SYS_INFO_RFC_PeriodicFWCheckrfckey=tr181.Device.DeviceInfo.X_RDKCENTRAL-COM_RFC.Feature.PeriodicFWCheck.Enable value=truedcmrfc.log
rfc_splitrfc[Features Enabled]dcmrfc.log
Total_offline_clients_splitLmLiteTotal_Offline_Clients=LM.txt.0
SYS_ERROR_parodus_TimeStampExpiredtest-and-diagnosticParodus Connection TimeStamp ExpiredPARODUSlog.txt.0





Telemetry Markers for CcspWiFiAgent ( RPI4 Platform)

Markers and Events NameComponent NameSearch stringLog File
xh_rssi_3_splitccsp-wifi-agent,OnewifiWIFI_RSSI_3wifihealth.txt
xh_mac_4_splitccsp-wifi-agent,OnewifiWIFI_MAC_4:wifihealth.txt
WIFI_TX_2_splitccsp-wifi-agent,OnewifiWIFI_TXCLIENTS_2:wifihealth.txt
WIFI_TX_1_splitccsp-wifi-agent,OnewifiWIFI_TXCLIENTS_1:wifihealth.txt
WIFI_SNR_2_splitccsp-wifi-agent,OnewifiWIFI_SNR_2:wifihealth.txt
WIFI_SNR_1_splitccsp-wifi-agent,OnewifiWIFI_SNR_1:wifihealth.txt
WIFI_RX_2_splitccsp-wifi-agentWIFI_RXCLIENTS_2:wifihealth.txt
WIFI_RX_1_splitccsp-wifi-agentWIFI_RXCLIENTS_1:wifihealth.txt
WIFI_REC_2_splitccsp-wifi-agentWIFI_RECONNECT_2:wifihealth.txt
WIFI_REC_1_splitccsp-wifi-agentWIFI_RECONNECT_1:wifihealth.txt
WIFI_PACKETSSENTCLIENTS_2_splitccsp-wifi-agentWIFI_PACKETSSENTCLIENTS_2:wifihealth.txt
WIFI_PACKETSSENTCLIENTS_1_splitccsp-wifi-agentWIFI_PACKETSSENTCLIENTS_1:wifihealth.txt
WIFI_INFO_Zero_5G_Clientsccsp-wifi-agentWIFI_MAC_2_TOTAL_COUNT:0wifihealth.txt
WIFI_INFO_Zero_2G_Clientsccsp-wifi-agentWIFI_MAC_1_TOTAL_COUNT:0wifihealth.txt
WIFI_ERROR_PSM_GetRecordFailccsp-wifi-agentPSM_Get_Record_Value2 Faliled for BSSTransitionActivated on wlanIndex:WiFiLog.txt.0
WIFI_ERROR_NoWlanIndexccsp-wifi-agentCouldn't find wlanIndexWiFilog.txt.0
Wifi_5G_utilization_splitccsp-wifi-agentWIFI_BANDUTILIZATION_2wifihealth.txt
Wifi_2G_utilization_splitccsp-wifi-agentWIFI_BANDUTILIZATION_1wifihealth.txt
MAXTX_2_splitccsp-wifi-agentWIFI_MAX_TXCLIENTS_2:wifihealth.txt
MAXTX_1_splitccsp-wifi-agentWIFI_MAX_TXCLIENTS_1:wifihealth.txt
MAXRX_2_splitccsp-wifi-agentWIFI_MAX_RXCLIENTS_2:wifihealth.txt
MAXRX_1_splitccsp-wifi-agentWIFI_MAX_RXCLIENTS_1:wifihealth.txt
5GRSSI_splitccsp-wifi-agentWIFI_RSSI_2wifihealth.txt
2GRSSI_splitccsp-wifi-agentWIFI_RSSI_1wifihealth.txt