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For more info and queries, please refer the below FAQs.
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| title | 1. How to login existing RDK Central account user after SSO Migration |
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- Current RDK Central user account has been onboarded by RDK Central admin. User will receive an activation link email. The activation link will expires in 7 days.
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- Click on Activate RDKM SSO Account. It will redirect to page to setup the password.
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- Click on setup to set your password as per the requirements.
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- Click on Next. It will redirect to setup security method for MFA.
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- Click on first option - Bring your own Authenticator App
- Click on setup.
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- Scan the barcode and enter the code from the Authenticator app.
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- Once setup, click Continue
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- It will redirect to the login page. Click on Login.
- Select Option as RDKM SSO.
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- Now you will be logged in to the wiki application.
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| title | 2. How to signup Wiki after SSO Migration |
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- Click on Signup button. It will redirect to the CLA agreement page as below
- Once clicked on proceed, we will receive a mail for activation.
- Click on Activate RDKM SSO Account. It will redirect to page to setup the password.
- Click on setup to set your password as per the requirements.
- Click on Next. It will redirect to setup security method for MFA.
- Click on first option - Bring your own Authenticator App
- Click on setup.
- Scan the barcode and enter the code from the Authenticator app.
- Once setup, click Continue
- It will redirect to the login page. Click on Login.
- Select Option as RDKM SSO.
- Now you will be logged in to the wiki application.
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| title | 23. How to reset your password via Okta |
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- Reset the password as below following the password requirements
- Once reset, you will be able to login to wiki.
- You will receive a mail also stating that your password was reset.
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| title | 34.For existing users, current password is not working |
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As we are migrating to Okta, we cannot transfer the encrypted passwords of existing users from LDAP to Okta. Therefore, existing users will need to create a new password in Okta. Please follow the instructions above on "How to reset your password via okta" |
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