• Created by Unknown User (mcostello), last modified by Anonymous on Jun 28, 2017

Hello

I wonder if someone who reads this could tell me how I can log support requests (JIRA system says I don't have permision to log in!). Also when I try to access the RDK Emulator I also get presented with a login credentials box.

I work in Cisco and if I need to get permission from someone inside Cisco please tell me who that person is !

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3 Comments

  1. Unknown User (sbabu)

    Hello Michael,

    There are two ways to raise a JIRA ticket. Send a mail to support@rdkcentral.com or log into JIRA and create a ticket. If you are unable to login to Jira, please send a mail to support@rdkcentral.com for your support requests. 

    You could access data on RDK emulator from this link - RDK Emulator Users Guide . 

  2. Unknown User (phalliday)

    I have the same problem and have emailed support@rdkcentral.com but got no response. Is anyone monitoring that email address?

  3. Unknown User (sbabu)

    Hello Peter,

    We have responded to this issue from the JIRA ticket you created. 

    Thanks,

    Sowparnika Babu