Page History

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Backup: Under the main menu Troubleshooting, Backup User Settings sub menu is selected and Backup button is clicked. The user is asked to enter a Secure key to encrypt the files.  Once key is entered, a pop up to download the Current User settings in the form of a tar file in Local PC.

            Troubleshooting → Backup User Settings → Backup (button) → Enter Secure key → Click Save → Pop up to Save → Select SaveSave  .

Please check the following figure for reference:

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Restore: Under the main menu Troubleshooting, Reset / Restore Gateway is selected and Restore User Settings button is clicked. The file which needs to be uploaded has to be selected from local PC and Restored , the secure key previously used to encrypt the files should be entered to decrypt the files and Restore is clicked to apply the settings.

           Troubleshooting → Reset / Restore Gateway → Restore User Settings (button) → Browse (To select the file from Local PC) → Enter Secure key to decrypt files → Restore (button).

Please check the following figure for reference:

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• System Work Flow

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The Restore feature copies the uploaded file temporarily to /var/tmp/ folder and restores all the settings from the tar file to the WebUI. The restore changes can be observed in WebUI and the files in /nvram/ folder.

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Backup Example:

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These settings will be saved in the encrypted backup filefiles.

Restore Example:

In the current setting, Managed Sites is disabled.

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If restore is success, the following message will be displayed before automatic device reboot.

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In case of Error, one among the following will be displayed.

       * Error, get restore status failure

       * Error, restore configuration failure!

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backup file not selected:

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       * Empty secure key entered

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       * Invalid secure key entered

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• Special Considerations

The backed up and restored files are by default named as backup.tar (if changed, will cause misbehavior in feature execution).

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