Page History

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Backup: Under the main menu Troubleshooting, Backup User Settings sub menu is selected and Backup button is clicked. The user is asked to enter a Secure key to encrypt the files.  Once key is entered, a pop up to download the Current User settings in the form of a tar file in Local PC.

            Troubleshooting → Backup User Settings → Backup (button) → Select SaveEnter Secure key → Click Save → Pop up to Save → Select Save  .

Please check the following figure for reference:

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Restore: Under the main menu Troubleshooting, Reset / Restore Gateway is selected and Restore User Settings button is clicked. The file which needs to be uploaded has to be selected from local PC and Restored , the secure key previously used to encrypt the files should be entered to decrypt the files and Restore is clicked to apply the settings.

           Troubleshooting → Reset / Restore Gateway → Restore User Settings (button) → Browse (To select the file from Local PC) → Enter Secure key to decrypt files → Restore (button).

Please check the following figure for reference:

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• System Work Flow

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