Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

RDK Support ticket can be raised here: https://jira.rdkcentral.com/jira


Types Categories of support tickets are:

Issue typeNameDescription
General Support IssuesRDK_JIRA_<Company_Name>

Raise a JIRA ticket in your Company Specific Project. This project is accessible only to Advanced Support Program (ASP) member companies.

Code Management Facility supportRDKCMF<TODO>Code contributions as part of bug fixing or feature enhancement comes under this category. Updating of code from RDK to CMF is also tracked in these.
RDK SupportRDKAll RDK <TODO>licencees can create this ticket for support
Raspberry-pi (HDP) SupportRPIRapsberry-pi support tickets
DefaultRDK_JIRA_TRIAGEBy default, support type will be RDK_JIRA_TRIAGE. This will be filtered to appropriate category by triage team.<TODO>


More Information

For more information about the RDK Wiki Code Management Facility (CMF) process, navigate to below mentioned link(s)

...