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Issue typeNameDescription
General Support IssuesRDK_JIRA_<Company_Name>

Raise a JIRA ticket in your Company Specific Project. This project is accessible only to Advanced Support Program (ASP) member companies.

Code Management Facility SupportRDKCMFCode contributions to CMF as part of bug fixing or feature enhancement comes under this category. Updating of code from RDK to CMF is also tracked in these.
RDK SupportRDKAnybody with RDK Support credentials can create this category of tickets.
Raspberry-pi (HDP) SupportRPIRapsberry-pi support tickets (only for ASP members)
DefaultRDK_JIRA_TRIAGE

By default, support type will be RDK_JIRA_TRIAGE. All normal users without RDK support credentials can create these JIRA tickets via mailing to support@rdkcentral.com. This will be filtered to appropriate category by triage team.

More Information

For more information about the RDK Wiki Code Management Facility (CMF) process, navigate to below mentioned link(s)

CMF workflow