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Issue type | Name | Description |
---|---|---|
General Support Issues | RDK_JIRA_<Company_Name> | Raise a JIRA ticket in your Company Specific Project. This project is accessible only to Advanced Support Program (ASP) member Preferred member companies. |
Code Management Facility Support | RDKCMF | Code contributions to CMF as part of bug fixing or feature enhancement comes under this category. Updating of code from RDK to CMF is also tracked in these. |
RDK Support | RDK | Anybody with RDK Support credentials can create this category of tickets. |
Raspberry-pi (HDP) Support | RPI | Rapsberry-pi support tickets (only for ASP Preferred members) |
Default | RDK_JIRA_TRIAGE | By default, support type will be RDK_JIRA_TRIAGE. All normal users without RDK support credentials can create these JIRA tickets via mailing to support@rdkcentral.com. This will be filtered to appropriate category by triage team. |
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