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Request Support

itaas is working with Comcast to provide continuing RDK support to licensees. Please use the following method to access support services:

New users: 

Register for a new itaas Helpdesk account by clicking here.


Existing users:

Open a support ticket with itaas by visiting the itaas Helpdesk.

Before submitting a new support request please be sure to check the FAQ's and visit the RDK Forum to see if your question/issue has already been reported.


Report a Defect

Currently we use Jira to track RDK Defects. To view the current issues click here.

To submit a new defect:

Click here ---- or visit https://www.rdkwiki.com/jira and open a new bug in the RDK project. Please be sure to select the appropriate component and version of RDK.

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