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Introduction


Briefly describe in general terms the system/application and the purpose for which it is intended, written in non-technical terminology. Consider including a high-level architecture diagram for the system. The description should include, but is not limited to, the following:

  • Key features or major functions/use cases performed by the system/application
  • Architecture of the system in non-technical terms (e.g., client server, Web-based, etc.)
  • System environment or special conditions

Backup and Restore is a Troubleshooting feature developed for the WebUI considering RPi as the reference platform.

Its key features are as follows:

  • Backup allows user to save all the existing User Settings in a form of encrypted file and download to their local PC.
  • Restore allows the user to retrieve the user settings from the backup created earlier. The backed up file from local PC can be uploaded to the server and the settings from the decrypted file will be loaded to the WebUI.

Device will be rebooted after loading saved settings, to ensure the settings are applied.

These features are placed as a sub menu under the main menu Troubleshooting in WebUI.

Backup option in WebUIRestore option in WebUI

Environment Setup

  • Set-up Considerations

<Briefly describe and graphically depict as appropriate the equipment, communications, and network configuration of the system in a way that a non-technical user can understand>

Backup and Restore functionalities are supported by a set of script files. Following are the mentioned script files:

   →   ConfPhp

   →   download_user_settings.php

   →   upload_user_settings1.php

   →   upload_user_settings2.php

   →   backup_user_settings.php

These script files which are already present in the RDK build, will execute when the Backup and Restore buttons are clicked.

  • User Access Considerations

<Briefly describe and graphically depict as appropriate the equipment, communications, and network configuration of the system in a way that a non-technical user can understand>

  • Accessing the System

<Provide detailed information and describe the procedures necessary to access the system. If applicable, include how to get a user ID and log on to the system, as well as the actions a user must take to change and/or reset a password.>

The User needs to login to the WebUI using <username> admin and <password> password (These are default username and password). Once logged in, the following procedure has to be followed:

Backup: Under the main menu Troubleshooting, Backup User Settings sub menu is selected and Backup button is clicked to download the Current User settings in the form of an encrypted file in Local PC.

            Troubleshooting → Backup User Settings → Backup (button) → Select Save.

Please check the following figure for reference:

Backup feature steps

Restore: Under the main menu Troubleshooting, Reset / Restore Gateway is selected and Restore User Settings button is clicked. The file which needs to be uploaded has to be selected from local PC and Restored to apply the settings.

           Troubleshooting → Reset / Restore Gateway → Restore User Settings (button) → Browse (To select the file from Local PC) → Restore

Please check the following figure for reference:

Restore feature step1 - BrowseRestore feature step2 - Select file and Restore


  • System Work Flow

<Describe how system flow is happening mentioning checkpoints which can be verified during flow to ensure system is working as expected>

Once Backup is performed, the following path can be checked to ensure that backup has executed as expected.

   → In the RPi image → /tmp/ folder can be checked if a backup file has been created "backup.tar"

   → In the Local PC → Downloads/ folder can be checked for "backup.tar" file to be saved.

Please check the following figure for reference:

tmp folder contents after backupDownload folder contents after backup


Once Restore is performed, the following path can be checked to ensure that Restore has been executed as expected.

   → In RPi image before automatic reboot, /var/tmp/ folder can be checked for backup.tar file to be present.

   → In RPi image, /nvram/syscfg.db or /nvram/bbhm_cur_cfg.xml file can be checked manually to confirm if the changes have been applied.

   → In WebUI, the changes in settings can be observed after reboot of device.

Please check the following figure for reference:

var contents after restore

  • Exiting the System

<Mention the validation artifacts that are essential to ensure the functionality is working as expected. Also any limitation while closing the validation process>

Care should be taken that before Backup is performed, backup.tar file already existing in Download folder of Local PC has to be deleted or renamed to avoid creation of duplicate file.

Please check the following figure for reference:

Duplicate files created in local PC

Executing System

Describe the specific system function or feature in detail and depict graphically by including screen prints and descriptive narrative as appropriate. Ensure each screen print is captioned and has an associated tag providing appropriate alternative text

Follow the above for sub feature / use cases

The Backup feature creates a tar file in the /tmp/ folder. This tar file contains all the necessary files like, bbhm_bak_cfg.xml, syscfg.db and bbhm_cur_cfg.xml required for backing up all the user settings. The same tar file is downloaded to local PC.

The Restore feature copies the uploaded file temporarily to /var/tmp/ folder and restores all the settings from the tar file to the WebUI. The restore changes can be observed in WebUI and the files in /nvram/ folder.

untar contents of tmp backup.tar file

Backup Example:

The current settings show Managed Sites is Enabled.

These settings will be saved in the backup file.

Restore Example:

In the current setting, Managed Sites is disabled.


If User wants to load the backed up settings, Restore option is used and Managed sites will be Enabled in WebUI after device reboot.

Troubleshooting

  • Error Messages

<Identify the error messages that a user may receive and the likely cause(s) and/or possible corrective actions for the error>

If restore is success, the following message will be displayed before automatic device reboot.



In case of Error, one among the following will be displayed.

       * Error, get restore status failure

       * Error, restore configuration failure!

       * Restore configuration Failure! Please try later.


  • Special Considerations

<If applicable, describe any special circumstances, actions, exceptions, etc., that should be considered for troubleshooting.>

The backed up and restored files are by default named as backup.tar (if changed, will cause misbehavior in feature execution).

Support

Contact

Organization

Phone

Email

Role

<Contact Name>

<Organization>

<Phone>

<Email>

<Role>









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